Only BA's computers crashed, not its aircraft – but we have grown dependent on IT that can never fail
<h1>Only BA's computers crashed, not its aircraft – but we have grown dependent on IT that can never fail</h1> <span><a href="https://theconversation.com/profiles/mark-douthwaite-177802">Mark Douthwaite</a>, <em><a href="http://theconversation.com/institutions/university-of-york-1344">University of York</a></em></span> <p>The world increasingly depends on the services provided by major corporations, which in turn depend heavily on their IT infrastructure. British Airways’ recent IT meltdown is just the latest in a string of serious technical failures experienced by <a href="https://goo.gl/GozH6M">big companies</a> and <a href="https://goo.gl/yPX8Xo">government agencies</a>, with such failures effecting hundreds of thousands or millions of people and accruing potentially huge costs.</p> <p>For BA, this has resulted in dissatisfied custo...